Customer support for every step

Submit your order reference number and fitting questions below. Our support team responds within two business hours.

Common order questions

Clear policies designed for effortless shopping across Pakistan.

Cash on Delivery details

Simple size exchanges

Standard delivery timelines

Pay cash right at your doorstep anywhere in Pakistan. Parcel inspection is available upon receipt in all major cities.

If your traditional khussas or modern shoes do not fit perfectly, request a size replacement within 7 days of delivery.

Major metropolitan areas receive orders within 2 to 3 working days; all other nationwide districts arrive in 4 to 5 days.